Terms of Service

Effective Date: 03-13-2025
Last Updated: 03-13-2025

Welcome to TCaribbean.com (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website TCaribbean.com and our automated email assistant (“Email Assistant”) powered by Google Apps Script. By accessing or using our services, you agree to these Terms.

If you do not agree, please do not use our services.


---

1. Definitions

Website: Refers to TCaribbean.com and any related platforms.

Services: Includes travel booking, trip consultations, and our Email Assistant.

User: Anyone accessing or using our services.

Email Assistant: Our automated tool that sends travel updates, promotions, and customer service replies.



---

2. Eligibility

To use our services, you must:
✅ Be at least 18 years old or have parental consent
✅ Provide accurate and complete information
✅ Use our services only for lawful purposes

We reserve the right to suspend or terminate accounts violating these Terms.


---

3. Travel Bookings & Payments

3.1 Booking Process

We act as an intermediary between you and travel providers (hotels, airlines, tour operators).

Bookings are subject to availability and provider terms.


3.2 Payments & Cancellations

Prices are subject to change until payment is completed.

Refunds and cancellations depend on the travel provider’s policies.


3.3 Travel Documents & Requirements

You are responsible for visas, passports, and health requirements.

We are not liable for denied entry due to missing documents.



---

4. Email Assistant – Automated Email Services

4.1 How It Works

Our Email Assistant automates:
✔ Travel updates and booking confirmations
✔ Promotional offers and newsletters
✔ Customer service responses

4.2 Consent & Opt-Out

By using our Email Assistant, you agree to receive automated emails.

You can unsubscribe anytime via the link in our emails.

We comply with CAN-SPAM and other email marketing laws.


4.3 Accuracy & Liability

We strive for accuracy, but email errors may occur.

We are not responsible for missed flights, price changes, or booking issues due to email errors.



---

5. User Conduct

You agree NOT to:
❌ Use our website or email assistant for spam or fraud
❌ Misuse or hack our systems
❌ Provide false booking information

Violations may result in suspension or legal action.


---

6. Intellectual Property

All content on TCaribbean.com, including text, images, and code, is owned by us or licensed. You may not copy, distribute, or use it without permission.


---

7. Disclaimers & Limitation of Liability

We do not guarantee uninterrupted service or error-free bookings.

We are not liable for:
✔ Delays, cancellations, or issues caused by travel providers
✔ Email miscommunication or automation errors
✔ Any financial loss, injury, or inconvenience from using our services


Our liability is limited to the amount paid for your booking.


---

8. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.


---

9. Governing Law & Disputes

These Terms are governed by the laws of [Deleware, USA].

Disputes will first be resolved informally via email.

If unresolved, disputes will be settled through binding arbitration in [the state of Delaware].



---

10. Changes to These Terms

We may update these Terms at any time. Continued use after updates means you accept the new Terms.


---

11. Contact Information

For any questions, contact us at:
✉ Email: [tmoncrieff@tcaribbean.com]
🌐 Website: [TCaribbean.com]