Your privacy matters

Safeguarding your information with care.

Your trust is our priority.

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (TCaribbean.com) or use our automated email bot services (the “Email Assistant”).

By using our Services, you agree to the collection and use of information per this policy.

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1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when:

Booking travel or requesting quotes

Subscribing to our email lists, promotions, or updates

Communicating with our support team or chatbot

Creating an account (if applicable)

This may include:
✔ Full name, email, phone number
✔ Payment details (processed securely via third parties)
✔ Travel preferences and booking history

1.2 Information Collected Automatically

When you visit TCaribbean.com, we automatically collect:
✔ IP address, browser type, and device information
✔ Pages visited and interaction data
✔ Cookies and tracking technologies.

1.3 Information from Third-Party Sources

We may receive information from:

✔ Payment processors and booking partners

✔ Social media platforms (if you engage with our ads)

✔ Referral programs and affiliate networks

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2. How We Use Your Information

We use your information to:

✅ Process bookings and provide travel services

✅ Improve our website, services, and customer experience

✅ Personalize offers and recommendations

✅ Send promotional emails and travel updates (you can opt out anytime)

✅ Protect against fraud and ensure security

For our email bot service, we use AI-driven automation to:

✔ Send reminders, updates, and personalized travel offers

✔ Respond to customer inquiries and FAQs

✔ Analyze email interactions for better engagement

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3. How We Share Your Information

We do not sell your data. However, we may share it with:

✔ Service providers (e.g., airlines, hotels, payment processors)

✔ Marketing and analytics partners (for ad targeting)

✔ Legal authorities (if required by law or to protect our business)

We ensure that any third parties handling your data comply with strict privacy standards.

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4. Data Security

We take security seriously, using encryption, firewalls, and access controls to protect your information. However, no system is 100% secure. You are responsible for keeping login credentials confidential (if applicable).

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5. Your Privacy Rights

You have the right to:

✅ Request access to your data

✅ Correct or delete your data

✅ Opt out of marketing communications

✅ Disable cookies (see Section 6)

To exercise these rights, email us at tmoncrieff@tcaribbean.com

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6. Cookies & Tracking Technologies

We use cookies to:

✔ Improve site functionality

✔ Analyze traffic and performance

✔ Personalize marketing efforts

You can disable cookies in your browser settings, but some features may not work properly.

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7. Third-Party Links & Services

Our site may link to third-party travel partners or advertisers. We are not responsible for their privacy practices. Please review their policies before sharing information.

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8. Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we will notify you via email or website updates.

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10. Contact Us

For questions about this Privacy Policy, contact us at:

✉ Email: tmoncrieff@tcaribbean.com

🌐 Website: TCaribbean.com